As part of efforts towards building a strong relationship with its customers, Shacman in partnership with its dealer outlets in Nigeria, Transit Support Services (TSS) gauged the pulse of its fleet operators at a just-concluded customers forum in Benin, Warri and Port Harcourt.
The forum is a periodic event intended to bring together management of the brand, customers, stakeholders and members of the public to interact on issues pertaining to the brand and its services. The particular events focused on the owners and operators of Shacman trucks in the South-south region.
For Zhang Fei (Eric), Africa General Manager, Shacman; ‘’ “I would like to give special thanks to our partner TSS and its team for organising this event, also, thanks to our friends Patrick and Telford. I’m happy to see that more Nigerian customers have adopted our brand and become members of the Shacman family’ “It’s a great honour for me and my team to attend this forum, I’m excited to be here again after 10years since 2009”.
Stanley Mbanu, chief operating officer who represented TSS made a presentation on the Shacman brand, the partnership between the brands, their operations and services they render during which he said that the vehicles have conveyed several million metric tons of goods including dry and wet cargo across Nigeria & West Africa since 2007.
Shacman Nigeria, drawing from local experience in vehicle operation, has designed the applicable heavy-duty trucks for the Nigeria condition with popular and tested power trains made up of WEICHAI engine (style), Fast gearbox and Hande axles, the trucks offer the most cost-effective operation, delivering a high return on investment to operators.
SHACMAN is a leading truck manufacturer, it has since inception manufactured over 1,000,000 vehicles of different varieties, even as its military truck has successively participated in the 35th, 50th, and 60th-anniversary ceremonial military review on China national day.
Among the corporate fleet owners are the Dangote Refinery, BUA Cement, Dangote Cement, Eterna Plc and offers one year unlimited mileage warranty, original spare parts and maintenance contract.
Present at the forum are Frank Nneji, chairman, Transit Support Services (TSS), Sui Zhen, the Weichai Nigeria chief representative; Xi Cheng Shacman, the sales manager, Zhao Xiangnan the service engineer, and Teng Lin, Weichai Nigeria representative. They all took turn to talk about the brand, its mechanism as well as training the customers on the maintenance of the vehicles.
TSS locally assembled at the TSS dedicated assembly line inside ANAMMCO, Emene Industrial layout, Enugu brings the truck brand to Nigeria through a network of dealers, equipped with comprehensive after services supported by Shacman group.
