A viral letter purportedly from Abu Dhabi’s Department of Culture and Tourism claims stranded hotel guests can extend their stay free of cost amid travel restrictions.
Though the authenticity of the document remains unverified. Authorities are yet to issue an official clarification.
The letter which was attributed to the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has gone viral on social media, claiming that stranded hotel guests in the emirate will be allowed to extend their stay at no additional cost due to travel restrictions.
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The letter states that guests who have reached their checkout date but are unable to travel “for reasons beyond their control” should be permitted to remain in their hotels until departure is possible. It adds that the cost of the extended stay would be covered by DCT Abu Dhabi, with invoices to be sent to an official email address.
The viral document surfaced amid reports of travel disruptions and heightened regional tensions, prompting widespread discussion online.
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The letter stated that the gesture is in pursuant to the No 8 of 2018 establishing the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) with a mandate to develop the tourism industry in the Emirates of Abu Dhabi.


