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Uber has announced an additional feature to its App, known as the ‘Paid Wait Time’, where drivers will now be able to charge an additional fee to the rider for every minute after the first five minutes of waiting at the pickup location.
According to Uber, ”This is a development that has been adopted globally and it is in line with the company’s commitment to putting driver-partners first, as long wait times can be stressful for driver partners.”
Lola Kassim, General Manager for Uber West Africa said, “The Paid Wait Time feature is a simple addition that riders will be able to quickly adapt to, but importantly, it makes a big difference to driver-partners efficiency and contribute to that stress-free experience that we aim to achieve.”
Just last month Uber announced new features for driver-partners (Arrival Time, Long Trip Notification and Rating Protection) to make it even easier for driver-partners across Nigeria to choose when, where, and how they drive.
“We know that these features are addressing key concerns of driver-partners and we understand their frustrations. These features focus on three key areas; more flexibility for drivers when it comes to when they want to use Uber, using our technology to create a stress-free experience, and building on safety,” adds Kassim.
