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Customers in 33 African countries have processed nine million transactions worth over $1 billion using the Ecobank Mobile Application.
In an announcement sent to BusinessDay on Monday, 9 April, Ecobank said the achievement is coming barely eighteen months of the unveiling of the app.
According to the company, about 4 million Ecobank Xpress accounts have been opened across the Ecobank Mobile App and USSD platforms.
The Ecobank Mobile App enables users to transfer money instantly within the bank locally or across Africa using a feature known as the Ecobank RapidTransfer.
“Consumers may also make transfers to other local bank accounts, mobile wallets and to Visa cardholders using Visa Direct on the Ecobank Mobile App,” the bank statement noted. “The app offers easy payments using Ecobank Scan+Pay through Masterpass, mVisa and Mcash, and has options to pay utility bills, school fees, subscriptions, make donations, buy airtime instantly and generate payment tokens using Ecobank Xpress Cash to do cardless ATM withdrawals or at an Ecobank Xpress point.”
BusinessDay study finds that the Ecobank Mobile App has been downloaded more than 1 million times and was last updated on March 10, 2018 on the Google Play Store.
Ade Ayeyemi, CEO of Ecobank stated that the bank has processed almost as many transactions on the Ecobank Mobile App in the first few months of 2018 as they did in the second half of 2017.
“We aim to be the leading consumer financial services franchise in Africa and have developed a range of products and services relevant to meeting the daily banking, financing, investment and transactional needs of our customers,” Patrick Akinwuntan, group executive, Consumer Banking of Ecobank said. “The Ecobank Mobile App provides easy access to these services anytime and anywhere.”
Meanwhile, customer rating of the Ecobank Mobile App on the Google Play Store and Apple Store is 4.0. Majority of reviews highlighted slowness and crashing problems with the latest version of the app.
