To survive in a highly competitive business world, getting potential clients or customers to call
you for business is the key. It can let you shift your focus from finding customers to providing
quality service. The best way to get more calls from customers is by having toll-free numbers.
A toll-free number can indicate that a business is reliable and secure. In fact, it can make your
business appear more well-established than other kinds of contact numbers. But, can it really
make your business grow?
There are numerous ways toll-free numbers, like the ones offered by telecom carrier Kall8.com can help your business grow. Listed below are some of these ways:
Toll-Free Numbers Can Help You Offer Better Customer Satisfaction
Customer satisfaction may depend on various factors including expectations, perceived
performance, price, and service or product offered. It also depends on the relationship between your customers and your support team, since your support team is the one that interacts directly and responds quickly to their requests professionally.
A toll-free number for your business may serve as an instant tool to solve service concerns or to request information. Everybody knows how essential the resolution time is when it comes to
solving problems, as well as how frustrating it is for customers to be kept waiting for answers.
Using toll-free numbers means that your customers can get on-call clarifications immediately,
feel satisfied with your service, and enjoy a positive customer experience. In addition to that, as
toll-free numbers are free for callers, they can help your company retain existing clients and
acquire new ones. Take note that satisfied clients are more likely to promote your company and
become loyal customers.
Read also: ‘From weddings to virtual happy hours, more Nigerians, businesses go online’
Toll-Free Numbers Can Improve Your Marketing Efforts
To achieve success, you should always keep in mind the importance of marketing. Fortunately, a toll-free number isn’t just a good means of communication for your business, but it also serves as an effective marketing tool. No matter what the nature of your marketing campaign is, having a toll-free number on your ads can bring you more orders.
Toll-Free Numbers Can Boost Your Brand Image
One of the best aspects of toll-free numbers is that they can add to the reliability and credibility of your business. This applies not just to big companies, but also to startups and small businesses that like to stay ahead of the competition by focusing on exceptional customer service. Having a toll-free number can also improve the image of your business thanks to the accessibility it offers. When it comes to generating trust, toll-free numbers can be recognized easily as the phone number of your company and this can help you establish your presence nationwide. Without an area code associated with the geographical region of your business, your customers may recognize your company’s national presence. This kind of perception can make a huge difference in getting your customers to trust you.
Toll-Free Numbers Can Help You Expand Into New Markets
As mentioned above, a toll-free number can be an effective and simple way to provide your
business a national presence. Whether you’re running a business from your basement or from a local office space, having a toll-free number can make your business appear to have a wider
reach nationwide. With this in mind, it can help attract new potential clients beyond your local area while improving your company’s credibility. A toll-free number may also boost your call volumes, providing you a competitive edge over other businesses that don’t offer the same service.
Toll-Free Numbers Can Increase Your Revenues
In order for a business to survive, it needs to generate sales and that’s easier to achieve with a
toll-free number. If you want to grow your business and offer new products, you’ll have to
generate lots of sales. As a business owner, you must search for new ways to increase your
revenues. Other than coming up with new marketing campaigns and improving your products,
you should also use a toll-free number to encourage your potential customers to purchase from you. Toll-free numbers can boost your sales by encouraging your call representatives to cross-sell or upsell products when they’re talking to potential clients. Moreover, you should know that callers are more likely to transact with your business after hearing detailed information regarding your products and company.
Toll-Free Numbers Can Reduce Your Business Costs
A toll-free number is versatile and may work in your favor while you’re on the go. It’s also easy
to use and reduces the extra costs of setting up hardware. The monthly plans for toll-free numbers start at attractive rates and give your customers the satisfaction of calling your business
for free.
Conclusion
If you want to make your business grow, you should consider having your own toll-free number.
Aside from improving your customer service, it can boost your brand awareness and image. Plus, it’s cost-effective and can be a great marketing tool, regardless of how big or small your business might be. So, make sure to get your own toll-free number as soon as possible to enjoy its amazing benefits and enhance your business growth in the long run.
