MainOne has declared force majeure on its network based on a fault on its submarine cable system, 3000KM offshore Portugal early in the morning of Sunday, June 18, 2017.
The outage, the first of its kind in seven years since its cable system came into operations, has caused disruptions in service to international connectivity customers in West Africa.
The company says it has moved swiftly to resolve the challenge, and the current estimated time for the repairs may be up to 14 days, according to an official statement signed by Temitope Osinrinde, marketing operations supervisor, MainOne.
“Supported by our cable maintenance arrangement with the Atlantic Cable Maintenance & Repair Agreement (ACMA), we immediately mobilized a repair vessel from France early Monday morning to pick up the necessary spares and personnel to recover the affected sections of the submarine cable in the Atlantic Ocean and effect repairs.
“While this is an event of force majeure, being beyond our control in the ordinary and normal course of business, we have in the interim, made available existing restoration capacity and have secured additional capacity to offer temporary relief to our customers, where feasible,” Osinrinde said.
While apologising for the inconveniences caused, MainOne assures its customers that they will continue to provide updates on the progress of the repair works promising that “all hands are on deck to fully restore all services and the MainOne quality that they have come to rely on.
Frank Uzuegbunam
