AIICO moves to strengthen bonds with retirees nationwide

AIICO Insurance Plc, Nigeria’s leading composite insurer, has strengthened ties with annuitants through its Annual Annuity Forum, a platform designed to improve services and support a healthier retirement experience.

The yearly engagement forum aims to connect with annuity customers, listen to their feedback, and create opportunities for meaningful interaction.

This year marks a significant expansion of the Forum. For the first time since its inception, the event, traditionally held only in Lagos—is extending its reach to other regions of the country.

The atmosphere at the Lagos edition was lively and refreshing, with customers treated to a mix of business and leisure, including free health checks, entertainment, quizzes, and refreshments, alongside constructive conversations on enhancing customer experience.

Speaking at the event, satisfied annuitants expressed their appreciation to AIICO for creating a platform that fosters connection and trust.

Oba Ogungbayi Akanni Wasiu, the Onitetiku & Oluowode of Ota, Ogun State, and a retired officer from the Ministry of Education, shared his experience:

“I retired 15 years ago and started my annuity immediately after retirement. I have no regrets because AIICO has paid me every month without fail. I strongly recommend AIICO to anyone preparing for retirement because the company has been very consistent.”

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Judith Chibuogwu, who retired as a director of Nursing from Lagos University Teaching Hospital and began her annuity with AIICO in March, said:

“It’s been wonderful. I took the advice to take on an annuity with AIICO, and it has been an amazing experience with the steady, constant payments. Today’s event has also been very enlightening, especially the conversations around retirement life, health, and wellbeing. In fact, I’ve already started talking to my former colleagues who are still in service about AIICO’s annuity.”

In his remarks, Babatunde Fajemirokun, MD/CEO of AIICO Insurance Plc, welcomed the annuitants warmly said “This annual gathering is not just a meeting, it is a celebration of your achievements, resilience, and the trust you have placed in us as your partner on life’s journey. You are not just clients; you are family. This forum is an opportunity to strengthen our bond, share updates on our industry, and reaffirm the promises we have made to you.”

He also addressed recent online claims regarding alleged mismanagement of annuity funds: “AIICO Insurance ensures that your funds are kept with pension fund custodians. That means no individual within the AIICO team has access to your funds. This is the standard across all insurance companies in the annuity business. The funds are professionally managed in line with strict regulatory guidelines.”

Gbenga Ilori, executive director, Retail Business Division, echoed the sentiment said, “Our business exists because of our customers, and we believe it is important to create avenues for physical interaction and engagement. These forums give us the opportunity to listen, respond to their questions, and hear their ideas on how we can serve them better. They have entrusted their pensions to us, and we consider it a sacred duty to always stay connected to them.”