In response to our customer’s desire to have closer contact with us, OAK Pensions has introduced several new contact points through which its customers can now reach us to give feedback, make enquiries and receive pension related news updates. This is part of our strategy in constantly exploring innovative ways to stay in touch and keep our customers posted about their Retirement Savings Account and Pension Industry news.
Oak Pensions have therefore deployed more communication channels through which its customers can reach us. These include a Mobile App, dedicated call centre lines and via various social media platform.
Considering the high use of mobile platforms for communications among customers, Oak Pensions has launched a Pensions Mobile App for Android, Blackberry and IOS devices users. The mobile app allows our customers monitor their Retirement Savings Account (RSA) on the go. Customers also have opportunity to update their details, access their statements, and interact with our RSA calculator to determine how much they are likely to get at retirement. The mobile app can be downloaded on any of the mobile device app stores.
Also, OAK Pensions has introduced a dedicated telephone number to attend to customers enquiries. Customers can now reach us on 0700CALLOAK (07002255625) apart from our other telephone channels 01-2953095, 01-2959290. Customers who desire to send emails can be guaranteed of prompt response when they send email to customercare@oakpensions.com or info@oakpensions.com
In response to the growing influence of the social media, OAK Pensions can also be reached via our various Social Media channels onFacebook page, follow us on Twitter and Instagram for pension updates, to make enquiries, and see pictures of our most recent activities across the country.
OAK Pension Limited is a licensed Pension Fund Administrator (PFA) set up with the objective of delivering quality pension fund administration and management services to both private and public sector employees covered by the Pension Reform Act 2014. Our focus and strength is towards the application of modern information technology for the management, operation and investment of pension funds for maximum yield to contributors.
As a major player in the pensions industry we are deploying aggressive marketing strategies to capture the existing base of promoters and also making forays into other areas of the lower pensions market. At OAK Pensions, we are more than just a Pension Fund Administrator, because we share our customers dream and create opportunities to make them come true.
