Customers of First City Monument Bank (FCMB) Limited and Nigerians in general who reside in Amuwo Odofin town (in Lagos) and its environs now have an opportunity to enjoy the excellent services offered by the Bank. This is because the financial institution has opened an ultra-modern and full service branch strategically located at Plot 123, Amuwo Odofin Link Road by Amuwo Odofin residential scheme.
The development is part of the commitment of the Bank towards bringing banking services directly to the door step of its customers and residents in the community. It also ensures that existing and potential customers continue to enjoy the valued-added offerings which the Bank is known for over the years.
Apart from the experienced financial experts at the branch, it is equipped with unique physical and technological infrastructures that will ensure convenient transaction banking and sundry financial service delivery to customers in a relaxed and tranquil environment.
In her address at the commissioning ceremony on Wednesday (July 1, 2015), the FCMB Regional Director, Lagos, Bukola Smith, said the Bank is committed more than ever to serving more Nigerians and in the process is creating opportunities for them to realize their individual and business aspirations.
According to her, this is in line with its leading position in the retail banking segment.
‘’We are determined to achieve this by ensuring that all segments of the society have access to banking opportunities through the provision of excellent services and value-added products that will enhance customer experience’’, she said. Mrs. Smith further assured that the bank will continue to raise the bar in the manner in which customers are served and the kind of environment under which such services are provided to meet their respective lifestyles.
Also speaking, FCMB’s Group Head, Channels & Change Management, Mr. Oluwakayode Adigun, stated that, “this additional customer touch point will further complement our effort in providing customers with simple, helpful and reliable banking services, in a conducive and convenient manner. It will also bridge the service gap for our customers and the general public, especially those who reside or transact business within the area’’.
He informed that the new Amuwo Odofin branch is one amongst others across the country, scheduled for commissioning by the Bank this year. FCMB presently has about 275 branches spread nationwide.
First City Monument Bank (FCMB) Limited is a member of FCMB Group Plc, which is one of the leading financial services institutions in Nigeria with subsidiaries that are market leaders in their respective segments. Having successfully transformed to a retail and commercial banking-led group, FCMB expects to continue to distinguish itself by delivering exceptional services, while enhancing the growth and achievement of personal and business aspirations of its customers.
