Airtel Nigeria, a subsidiary of Airtel Africa, has announced that its AI-powered Spam Alert Service issued over 9.6 million spam alerts between March 13 and May 20, 2025.
The AI pinpointed 9,667,008 SMS as potential spam messages in the two months after its launch. Of these, the system identified 528,080 on-net (Airtel-to-Airtel) and 9,138,928 off-net (from other networks) numbers as suspected spam messages, demonstrating the scale of the threat and Airtel’s advanced processing capability.
As part of its ongoing commitment to protecting customers from unwanted and potentially fraudulent communications, Airtel designed the AI Spam Alert service to analyse traffic patterns and detect anomalies.
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Dinesh Balsingh, chief executive officer of Airtel Nigeria, said, “We understand that trust is the cornerstone of digital communication. That’s why we’ve invested heavily in intelligent systems that not only detect potential threats but also learn and evolve with data. As threats become more sophisticated, so will our solutions.
“As a company, we remain focused on leading the industry in innovation and customer satisfaction, ensuring that every Nigerian can enjoy a safer and smarter digital experience.”
The Spam Alert Service is part of Airtel Nigeria’s broader strategy to integrate artificial intelligence into its core offerings to deliver smarter and safer experiences for its customers across the country.
The Airtel AI Spam Alert Service, launched on March 13, 2025, is available to all Airtel subscribers on smartphones and feature phones. It is a free solution from Airtel that notifies users in real-time of suspected spam SMS messages by analysing over 250 parameters.
