Coronation Insurance, formerly Wapic Insurance has activated its claims response platform for real-time communication and easy sharing of loss evidence to fast-track claims processing for its customers.
This, Coronation Insurance said has become necessary to enable its customers return to their normal way of life as soon as possible following recent tragic events that followed the #EndSARS Protest across different parts of the country.
A letter signed by its chief executive officer, Yinka Adekoya to her customers, noted that at this time, Coronation Insurance would like to reassure its clients and the general public that, following the recent monumental loss of human life and damage to property and assets across the nation, it has shifted its highest gear to get her customers the most appropriate help as quickly as possible, at this time of need.
“We believe that insurance companies must ensure their clients do not have to wait for assistance after a disaster occurs by proactively collating information of damage and losses as well as responding to claims with speed and precision. We are well aware that our customers are dealing with numerous difficulties at this time and the last thing they want is a painful and challenging claims process.
“We want our customers to return to their normal way of life as soon as possible and have put in place a claims response platform for real-time communication and easy sharing of loss evidence to fast-track claims processing.”
She noted that the Company’s emergency payment methods will assist to relieve customers immediate spending pressures and help get them back on their feet within the quickest period of time.
She therefore urges, customer to use its dedicated helplines for emergencies and also ask its experts for advice and assistance on what to do next .Our channels are available 24/7 so that you can make enquiries and report claims seamlessly. We encourage you to use them to minimise physical visits, the Company said.
