In a push to further serve its clientele better and provide seamless connectivity, Nigeria’s largest and leading Interconnect Carrier (Clearing House), Exchange Telecommunications Limited has been certified with the ISO9001:2015 (Quality Management System) standards; ISO27001:2013 (Information Security Management System); and ISO 22301-2012 (Business Continuity Management System).
The certifications were facilitated by Digital Jewels Limited, Africa’s leading IT governance, risk and compliance (GRC) consulting and capacity building firm with deep competencies in information security, information assurance, project management, e-business and knowledge capacity building.
Oluwatoyosi Adebakin, the financial controller of Exchange Telecommunications, said the firm which started as Nigerian company has grown and now seek to extend its frontiers as a global brand operating effectively in the world’s major economies because of its undoubted human and technological capabilities.
According to her, Exchange Telecommunications chose to embark on gaining three international certifications at once given the arduous and rigorous task involved obtaining certification because of its shrive for better service. “It was done in response to the company’s determination and quest of venturing into international business soon which will require partnership with likeminded organizations,” said Adebakin at a recent award ceremony held in Lagos.
It was understood that be better perceived beyond marketing efforts and referrals, Exchange Telecommunications pursued these certifications, in order to showcase its worth as well as processes as that of a company that adopts international best practices in its operations and consequently deserving of such partnerships and patronage.
Adedoyin Odunfa, the managing director of Digital Jewels Limited, said the board and management of Exchange Telecommunications has taken bold steps to position the company towards strengthening the fabric of its business and abilities to deal credibly with international partners and clients.
Odunfa noted that in an increasingly competitive and dynamic world, ICT remains the game changer, and Exchange Telecommunications limited is at the heart of the ICT business, therefore should be wary of vulnerable attacks like ransomware and hacking attacks amid value creation for the benefit of stakeholders.
Odunfa maintained that to win consistently, it is imperative for organizations to constantly create value on the one hand and optimize risks on the other hand, which is why the three certifications are of great significance as an integrated vehicle to institutionalizing ways to create value and optimize risks.
The three category of certifications are allow Exchange Telecommunications achieve better service delivery to its clientele; while the ISO 9001-2015, Quality Management System (QMS), is to enable the organization to deliver consistent value to her esteemed clients, ensure leadership engagement and address associated risk.
The ISO 27001-2013, Information Security Management System (ISMS), includes management of processes and procedures that help identify and manage downside risks that organizations faces in the ICT , while the ISO 22301-2012, Business Continuity Management System (BCMS), enables the firm to address perceived and unperceived risk in the course of doing business.
These certifications remain a remarkable feat for Exchange Telecommunications as it takes some organizations years to gain one of these ISO standards. Therefore, it is worthy to note that the management team has doggedly pursued all three as part of the organization’s set goals for the year, and has attained same within a space of months as a mark of its determination and drive to internationalize its business model.
With a presence at the Telehouse in London and connected to several Tier 1 and Tier 2 carriers, Exchange Telecommunications is a national wholesale carrier licensed by the Nigerian Communications Commission (NCC) and connected to the major mobile network operators (MNOs) in Nigeria.
Exchange Telecommunications carries the most minutes for each of them with an acclaimed capacity of terminating well over 150 million minutes national and 100 million minutes international calls monthly. It operates under the twin licenses of Interconnect Exchange and International Data Access.
Exchange Telecom International Wholesale Carrier
It have a presence at Telehouse London from there it is connected to several Tier-1 and Tier-2 Carriers.
It terminate over 100 million international minutes into Nigeria monthly and transit outbound calls from Nigeria to all locations worldwide, with a competitive A-Z rate.
Outbound International Traffic
Exchange Telecoms is the only carrier currently transiting international calls originating from all the MNO networks in Nigeria to A-Z destinations abroad.
It offer competitive rates for calls originating from Nigeria and have origination volumes from Nigeria which continue to grow month on month.
National Wholesale Carrier
Exchange Telecoms is connected to the major MNOs in Nigeria, and carry the most minutes for each of them. It credit rating, reputation and relationships with these networks have been gained through its integrity, dedication and superior technology. Exchange Telecoms currently terminate well over 150 million minutes per month nationally.
Background of Exchange Telecommunications
Exchange Telecommunications Nigeria Limited is a local and international Interconnect Carrier. The largest clearing house in Nigeria, we have 4 Points-Of-Interconnect nationwide (Lagos, Port Harcourt, Ibadan and Kano). These are connected via a ‘fibre’ ring to ensure redundancy, stability and efficiency. It was licensed by the National Communications Commission, Nigeria and operates under two licenses: Interconnect Exchange and International Data Access.
Exchange Telecommunications Nigeria Limited was created in 2001 and awarded the Interconnect Exchange license. Under new management in 2015, Exchange Telecoms resumed operations on the 14th of February 2015 and became the largest clearing house in Nigeria within 18 months. In 2016, Exchange Telecoms was awarded the IDA license and opened a presence in Telehouse, London.
Having established itself as a niche carrier operator focused on its strength to provide quality and deliver on its voice routes, Exchange Telecommunications strongly believe that traditional calling methods by customers for voice termination will remain as a method of communication for a sizeable market, even though the market gets more competitive.
Exchange Telecommunications is in a unique position to generate origination volumes from Nigeria, as well as having in country direct with the Nigerian MNO’s. Exchange Telecommunications believe that Africa still provides growth opportunities in many telecom sectors, while it is position at the forefront to leverage and benefit from its position in this market.
Its position in the African telecommunications market has allowed Exchange Telecommunications to be connected directly to many PTT/ Tier 1 / MNO’s directly, as well as niche operators generating termination minutes to Africa, Middle East and Asia regions.
BALA AUGIE
