Perhaps the one constant that travelers and tourists are concerned about is a delightful and refreshing shut-eye. Possibly it is because of the jet-lag, or a tiresome day, or just a quest for a buzz-free and self-indulging time away from business-endeavors –whatever it may be. Every hotel service knows that a good mattress must be central to maximize customer satisfaction.
So what should you be looking for when bulk-buying mattresses for your hotel? Here are the Four-C’s of mattress shopping for your hotel service.
- Comfort: This follows what we like to call the Goldilocks Rule. A mattress should not be too soft that it is unable to provide ample support and disables free movement. It should not be so hard that does not tackle your pressure points. Comfort is contingent on the body mass of the sleeper as well. Someone petite may find a normal-layered mattress extra hard. Additionally, if the mattress is not memory-foam, it essentially fails to provide cushioning to the pressure points in the body; this minimizes satisfaction.
Solution: Get memory foam mattresses that support all the pressure points in the body, perfect for side-sleepers as well. Ideally, they should be 10 to 12 inches in thickness.
- Coil Count: This is the prime cause of firmness or softness of a mattress, and is what provide cushioning in between the mattress layers. The thinner the wire of the coil, and the more loops they have, the more comfortable it is going to be to sleep on. However, this also follows the Goldilocks Rule; neither too many loops nor too few. Past a certain number of coils, the foam loses its comfort.
So what is the minimum number of coils? Glad you asked. For a full mattress, 300 coils. For a queen-sized mattress, 400 coils. For a king-sized mattress, it is 480 coils. Any greater than this is a waste of money and effort.
- Climatic-Endurance: Also known as temperature regulation. Yes, this is a thing. Fillings can be cotton, rubber and latex, open coil spring, horsehair, wool, pocket spring or memory-foam; each has a different heat-conducting and insulating component. Mattresses that use latex and foam retain heat and make the bed warmer. Gel-infused mattresses allow more room for the mattress to breathe and circulate heat-making sleeping less sweaty.
The key here lies in figuring out your needs: Depending on the climate of the area where you live, and if your services include room-temperature regulators like humidifies and air-conditioning, you can take your pick.
- Cost-effectiveness. This is perhaps the most important part of the business; wise-spending can make or break your company. A good mattress can cost a whole lot of money, especially when ordering in bulk.
So look out for some discounts or mattress deals, and save yourself some cash while still maximizing comfort and customer satisfaction.
Bottom Line
Buying mattresses can be tricky and have the tendency to get a bit technical, yes. But a good mattress is crucial to comfortable sleep, and a comfortable sleep means less grumpy, groggy customers who will definitely think about revisiting your hotel the next time they are in town! And that is always worth the investment.



