Chinonso Godswill Chijioke is the founder of Cupid Technologies Ltd. He established the software development company in 2020 with a focus on creating innovative digital solutions, particularly in areas like crypto and AI. In a brief interview with IFEOMA OKEKE-KORIEOCHA, he speaks on how he uses AI tools to deliver innovative products and solutions to help businesses thrive in the digital age.
Tell us about Cupid Technologies and the services you offer.
My name is Chinonso Chijioke, founder of Cupid Technologies. At Cupid, our vision is simple: to create digital solutions that help businesses operate smarter, scale faster, and reach everyone, everywhere.
We focus on building AI-powered chatbots that handle bookings, appointments, and initial consultations for service-based businesses. These bots are trained using the company’s frequently asked questions, which allows them to engage customers seamlessly, cut operational costs, and ultimately drive more sales.
Beyond that, we are exploring payment innovations. With the rise of stablecoins, we see a huge opportunity for cross-border payments across West Africa. While many fintechs focus on regions like South Africa, Rwanda, or Ghana, we’re building with the Nigerian market in mind, while also extending to neighbouring countries like Togo, the Ivory Coast, and Chad. Stablecoins can make regional payments faster, cheaper, and more seamless, and we want to be part of that transformation.
How secured are your clients’ information, and how do you ensure you protect confidential information about the organisation?
Data privacy is something we take very seriously. Most of the businesses we work with are service-based, so the information they provide is what they would ordinarily share with a prospective client. We simply use those responses to train the bots.
If a customer asks a question the bot cannot answer, it redirects them to book an appointment for a proper consultation. This ensures sensitive discussions remain private.
So far, we’ve worked with four businesses, and the feedback has been very positive. Clients report that the chatbot not only helps them manage inquiries but also improves conversion into real sales. In many cases, tasks that previously required five staff members can now be managed by one person overseeing the system, reducing overhead while keeping operations efficient.
I see that what you are trying to do is to the advantage of companies. But don’t you think that helping them reduce the workforce may also cause unemployment?
That’s a valid concern and one we discuss often. But let’s put it in perspective: think about farming. At first, farmers used shovels. Then tractors came. The shovel wasn’t “lost”; people simply upskilled to operate tractors and became more productive.
In the same way, many roles today involve repetitive clicking and tasks that require little expertise. AI can handle those processes. What this means is not the end of work but a shift: people need to upskill and focus on higher-value roles where human creativity, decision-making, and relationship building are required.
So instead of displacing people, AI gives us an opportunity to move into more meaningful work while leaving the repetitive tasks to machines.
What do you think are the regulations that need to be put in place for this initiative to thrive in Nigeria?
The most important thing is awareness. Many SMEs hesitate to adopt AI tools because they don’t understand how they work or how safe they are. Creating awareness and educating business owners will make them more open to embracing these technologies.
The government also has a role to play. If policies encourage innovation and provide clarity around data use, then startups can build with confidence. More importantly, education should evolve; our schools should be teaching today’s technologies, not just outdated models. Look at China, where children start learning coding and robotics from a young age. That culture of innovation makes a big difference.
If Nigeria can create the right enabling environment through awareness, supportive policies, and updated education, we’ll not only adopt these tools faster but also build solutions that work for us locally, instead of depending on external players.
At the end of the day, AI is not here to replace us. It’s here to work hand-in-hand with us to make our communities and businesses stronger.
